Fresh insights from the field of behavioral science

During the conversation, the participants delved into responsible gambling practices in the industry, including limits and the role of operators like Kindred. The importance of research, stakeholder buy-in, and proactive consumer well-being practices were discussed, along with missing aspects in notifications. The speakers emphasized that responsible gambling should not be used as a form of reputation and judgment. The discussion covered intervention timing, automatic triggers, and feedback, and concluded with suggestions on applying these principles to a business. The Behavioral Insights Team, Sally, and data played a part in the insights and design of these practices.

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