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Common questions about digitalRG, with short, factual answers. This same set is provided as FAQ structured data for machines to parse.
digitalRG is a certification platform that runs the full lifecycle of an industry standard. A standards body issues a framework, the companies it certifies earn and maintain it, and independent auditors verify and sign it off, all in one place with one verifiable record. It began in the lottery and gaming sector and is expanding to others.
Three groups. Standards bodies and trade associations that own a standard (we call this Set the standard). Companies getting certified against a standard (Meet the standard). And independent auditors who review evidence and sign off (Verify the standard).
It is digitalRG's guiding idea: helping industries grow in a way that is responsible and accountable, by setting clear standards, proving companies meet them, and verifying it independently. The name digitalRG stands for digital Responsible Growth.
Over 100 are built in, including the WLA Responsible Gaming framework, the EL Responsible Gaming standard, NCPG's iCAP, G4 accreditation, CIBELAE Responsible Gaming and PLA/FT, ISO 26000 and AML compliance, and digitalRG is the exclusive submission partner for WLA, G4 and NCPG. You are not limited to these: any framework can be uploaded to the platform, so there is effectively no limit to what you can run and certify against.
A framework is the set of requirements you are assessed against. A certificate is the credential you earn, often at a level, for example a WLA Responsible Gaming Level 4 certificate. One framework can lead to a levelled certificate.
You map the framework's requirements, evidence what you already have in place, close any gaps with a shared action plan, then submit for independent audit. Passing earns a certificate, and digitalRG tracks when you need to recertify.
Independent auditors review a company's evidence against the framework, leave comments or request clarification, and sign off, so certification is backed by an independent assessment rather than self-declared.
There is a free entry tier plus paid plans (Starter, Pro and Enterprise) for companies, a Group plan for trade bodies rolling it out across their members, and auditor plans (running audits is free, and a Pro tier adds a directory listing). See the pricing page for current details.
digitalRG works for any sector where certification and frameworks are used. It started in lottery and gaming, and applies wherever organisations need to set, meet and verify a standard, from responsible gaming to ESG, anti-bribery, AML and beyond.
digitalRG is operated by Silverfish CSR Ltd and was founded in 2018.
Companies can start with a free account, and anyone can book a demo. The website is digitalrg.com and the contact address is hello@digitalrg.com.
A snapshot of what is supported today. Any framework can be uploaded to the platform, so this list keeps growing. Where a standard is not a formal certification, digitalRG runs the assessment, evidence and readiness against it.