WLA Responsible Gaming
The World Lottery Association Responsible Gaming Framework, Levels 2 to 4.
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Turn complex standards into a clear, evidenced journey, with built-in training, framework-specific action plans, and an application that's easy for your auditor to review.
Or take the 90-second tourEvery tool the journey takes, from mapping the standard to training your team, gathering evidence and proving it, all in one platform, so nothing is bolted together and nothing falls through the gaps. Click around the live workspace below.
Official bodies set the standards. Companies meet them. Auditors verify them. digitalRG turns those requirements into a clear, evidenced journey, so everyone works from one verifiable record instead of spreadsheets and PDFs nobody reads.
Map every requirement, see the gaps in minutes, and build one shared action plan with owners and dates.
Keep your whole team trained in their language with built-in eLearning, and keep evidence current between audits.
Getting certified takes your whole operation up a level. You do not just meet the standard, you rise to it, and keep pushing it higher.
Compliance and certification was a broken process. We've fixed it.
An incredibly intuitive, well-thought-out platform. It centralises everything we need and has saved us precious time. digitalRG has quickly become indispensable: simple, efficient and impressively capable.


Walk every requirement, see what is missing, and turn it into a shared action plan with owners and due dates.
Work through the plan and close the gaps, with every change tracked in one place.
Train the whole team in their own language, with tracking tied to your framework.
Centralised evidence and audit-ready reports, so you submit with confidence.
Built-in modules covering AML, integrity, sustainability, responsible conduct and more. Your whole team trains in their own language with knowledge tracking and satisfaction scoring tied to your framework. Or upload your own modules and publish them privately.
The World Lottery Association Responsible Gaming Framework, Levels 2 to 4.
★ Exclusive submission partner
The European Lotteries Responsible Gaming Standard.

The National Council on Problem Gambling Internet Compliance Assessment Program.
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The Global Gambling Guidance Group responsible gambling accreditation.
★ Exclusive submission partner
The CIBELAE Responsible Gaming certification for Ibero-American lotteries.

The CIBELAE PLA/FT (AML and CFT) certification, now fully digital.

ISO 26000 guidance on social responsibility.

Anti-money-laundering and counter-terrorist-financing controls.

“I have been working with digitalRG for many years. For each certification, the lotteries have all been successful. They go beyond the requirements and bring positive change.”

“digitalRG has been the key to the success of our certifications. We have been re-certified to RG Level 4 and cannot think of a better company to partner with.”

“An incredibly intuitive, well-thought-out platform. It centralises everything we need and has saved us precious time. digitalRG has quickly become indispensable.”
“In one recent engagement, a lottery cut its audit costs by 30%, simply because the platform had already organised, validated and aligned everything the audit required.”
It depends on your standard and where you are starting from. The platform shortens it: map every requirement, evidence what is already in place, and see the gaps in minutes, then work one shared action plan instead of chasing evidence by email.
No technical setup. You get an account, pick the framework you are certifying against, and its requirements, evidence types and training are ready to work through from day one.
Over 100 out of the box, including the standards your sector already works towards. If yours is not there yet, we build it in.
Yes. Built-in eLearning runs in any language, 15 ready today and any other on request, with knowledge tracking tied to your framework. You can also work through the certification in your own language: submit your responses and they are translated automatically, and any supporting materials you add, including PDFs, are translated for you too.
You walk in prepared. Evidence is centralised and mapped to every requirement, so your auditor gets what they need first time.
Yes. We carry out regular penetration testing to keep the platform secure and free from vulnerabilities. See our full security overview.
A 20-minute demo on the features you care about. Then a clear plan for your next audit cycle.